Our first survey was run with the help of the Friends of Penryn Surgery in January 2012.

The questions were written in conjunction with the Patient Representative Group.

To try and obtain responses from patients accessing all out services, questionnaires were distributed to health professionals to give to patients at the end of a consultation. The health professionals were given the questionnaires in approximate proportions to their workload.

For example, the doctors in Penryn were issued with 220, the nurses 140, midwives 10 etc.

The branch surgeries at Mawnan Smith and Stithians had their share. A total of 500 questionnaires were issued. The outcome of the questionnaire can be viewed in the document below.

- 2012 : Report.pdf

- 2013 : Report analysis 2013 

            Written Report 2013


Our third survey was held in February 2014.  We used the same questions as in 2012 and 2013 to allow the advantage of comparative data.  




2015 PRG analysis report.pdf

2015 PRG report.pdf


The Practice is also required to submit to NHS England a summary of the survey and details of changes made in response to the outcome of the survey.  

March 2015 Web Report.pdf

2016 - PRG Report

2016 - PRG analysis report

2017 - PRG report

2017 - PRG analysis report

-2018 - PRG report

-2018 - PRG analysis report

Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website