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PLEASE NOTE: Penryn Surgery is closed from 1-3pm on the first Friday of every month for staff training.
Monday to Friday 08.45 - 18.15
Telephone Number 01326 372502 via main reception
The surgery and pharmacy are closed on Saturday and Sunday
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If you are new to the area please register with us as soon as possible. You can either come into the practice on Saracen Way in Penryn and register or you can download an Online Registration form.
There is a doctor on campus at the Student Health Centre Monday - Friday during term time. Appointments must be booked online or by calling the surgery on 01326 372502. Walk-ins are not accepted.
Book online - To register for on-line booking, please come to the main surgery in Penryn town with some photo ID. All consultations are confidential.
The nearest pharmacy to Penryn Campus is Hendra’s Pharmacy, 44 Lower Market Street, Penryn TR10 8BH (01326 373357). There is also a pharmacy at The Penryn Surgery.
The pharmacist can provide advice on minor ailments and travel. They can provide emergency contraception, and treat cystitis, impetigo and conjunctivitis without the need for you to see a doctor. If you need treatment for cystitis it is helpful if you can take a urine sample with you. If requested, you may speak to the pharmacist in a private consultation room.
Prescribed contraceptives are free. You may be able to get your other prescriptions for free through the “NHS Low Income Scheme”. For more information on prescription charges, the NHS Low Income Scheme and to order the HC1 form which you need to fill in if you want to use the scheme go to:
You can also pick up the HC1 form for the Low Income Scheme from the surgery
Please let us know as soon as possible about a change of address. The easiest way is to do this is online.
You may find the contraception, counselling and travel pages of this website helpful.
www.patient.co.uk is an excellent website which provides up to date information on lots of problems as well as a useful symptom checker.
You should use the NHS 111 service if you urgently need medical help or advice but it's not a life-threatening situation.
Call 111 if:
For less urgent health needs, contact your GP or local pharmacist in the usual way when they re-open.
The NHS 111 service is staffed by a team of fully trained advisers, supported by experienced nurses and paramedics. They will ask you questions to assess your symptoms, then give you the healthcare advice you need or direct you straightaway to the local service that can help you best. That could be A&E, an out of hours doctor, an urgent care centre or walk in centre, a community nurse, an emergency dentist or a late opening chemist.
Where possible, NHS 111 team will book you an appointment or transfer you directly to the people you need to speak to.
If NHS 111 advisers think you need an ambulance, they will immediately arrange for one to be sent to you.
Calls to NHS 111 are recorded. All calls and the records created are maintained securely, and will only be shared with others directly involved with your care.
The urgent care centre at West Cornwall Hospital, Penzance is open 24-hours a day, 365 days a year for anyone needing urgent medical care for injuries and conditions such as fractures, deep cuts, non-life threatening head injuries and minor falls.
You will be seen by a doctor between 9am to 10pm and an experienced nurse overnight. X-ray is available between 8am and 11pm.
We hold a training session and Practice meeting once a month for staff development and training, on the first Friday of each month between 1pm-3pm.
The reception desks and prescription desk are closed during this time. The phone lines will be answered, however we would respectfully request that you defer from making any non urgent calls during staff training times. If you do need to contact the surgery urgently during this time then your call will be answered or you may prefer to call NHS 111 to speak directly to a clinician. Telephone calls will be answered as normal from 3pm.
By keeping the staff training up-to-date we will be able to maintain the highest standard of service to all our patients.
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